Privacy Policy

At AESTHETICA., safeguarding your privacy is central to our values.

This Privacy Policy outlines how we collect, use, share, and protect your personal information, ensuring transparency and trust at every touchpoint of your journey with us. By accessing our website or services, you agree to the practices detailed below.

 

1. Information We Collect

We collect and process personal data to enhance your experience, improve our offerings, and fulfill our commitments to you.

1.1. Information You Provide Directly

  • Personal Details: Name, email address, phone number, shipping and billing addresses.
  • Account Information: When you register on our site or subscribe to newsletters.
  • Order Information: Payment details and product preferences when you make a purchase.
  • Communications: Messages, inquiries, or feedback shared through our website or customer service channels.

1.2. Information Collected Automatically

When you interact with our website, we automatically collect:

  • Device Information: IP address, browser type, device type, and operating system.
  • Usage Data: Pages visited, time spent on the site, and clickstream behavior.
  • Location Data: General location based on your IP address for service optimization.

1.3. Information from Third Parties

We may receive information from:

  • Social Media Platforms: When you engage with us via Instagram, Facebook, or similar channels.
  • Payment Processors: For order confirmation and fraud prevention.

 

2. How We Use Your Information

Your data allows us to deliver an elevated experience and ensure efficient operations. Specifically, we use your information to:

  • Process orders, payments, and fulfill deliveries.
  • Provide tailored customer support and respond to inquiries.
  • Personalize your shopping experience through product recommendations and targeted content.
  • Send promotional communications (only with your explicit consent).
  • Enhance website functionality and user experience through analytics.
  • Detect and mitigate fraudulent activity or security breaches.

 

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal data. However, we may share your information under the following circumstances:

3.1. Service Providers

We partner with trusted third parties to perform essential functions, such as:

  • Payment processing (e.g., PayPal, Stripe).
  • Order fulfillment and shipping.
  • Marketing services (e.g., email campaigns, analytics tools).

3.2. Compliance with Legal Obligations

We may disclose your data to comply with applicable laws, legal proceedings, or governmental requests.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather insights into website performance.

4.1. Types of Cookies We Use

  • Essential Cookies: Necessary for core website functionality, such as enabling secure login.
  • Performance Cookies: Analyze website usage to improve our services.
  • Personalization Cookies: Tailor content and recommendations to your preferences.
  • Advertising Cookies: Deliver relevant ads based on your browsing habits.

4.2. Managing Cookies

You can manage or disable cookies via your browser settings. Note that disabling cookies may affect website performance and limit functionality.

 

5. Data Security

We implement advanced security measures to protect your personal information, including:

  • Encryption: All sensitive data, such as payment details, is encrypted during transmission.
  • Access Controls: Restricted access to your data within our organization.
  • Regular Audits: Frequent monitoring and updating of our security practices to prevent unauthorized access.

While we strive to safeguard your data, no system is entirely foolproof. If you suspect a breach or unauthorized activity, contact us immediately.

 

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to update or correct inaccuracies in your information.
  • Deletion: Request the deletion of your personal data where applicable.
  • Restriction: Limit how we process your data in certain circumstances.
  • Data Portability: Request a transfer of your data to another service provider.
  • Withdraw Consent: Opt-out of marketing communications or specific data processing activities.

To exercise these rights, email us at info@7am-aesthetica.com with your request.

 

7. International Data Transfers

As a global brand, your data may be processed outside your country of residence. When transferring data internationally, we comply with applicable laws to ensure your information is protected.

 

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once your data is no longer needed, it will be securely deleted or anonymized.


9. Third-Party Links

Our website may contain links to third-party websites. These platforms operate independently, and we are not responsible for their privacy practices. We encourage you to review their policies before engaging with them.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Updates will be posted on this page, and significant changes will be communicated via email or website notifications.

Contact Us

If you have questions, concerns, or requests regarding your privacy, we’re here to help.

Email: support@7am-aesthetica.com / info@7am-aesthetica.com.

 

Thank you for your trust. We promise to handle your personal information with care.

 

Effective Date: 16/11/2024